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Privacy Policy

Effective Date: 14/4/26

Haus of Flawless (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use and protect your information when you use our website or services.

1. Who We Are

Business Name: Haus of Flawless
Address: 4 Humbleton Drive, Mackworth, Derby, DE22 4AT
Email: info@hausofflawless.co.uk

2. What Information We Collect

We may collect and process the following data:

  • Name

  • Email address

  • Phone number

  • Appointment details

  • Treatment history (where relevant)

  • Any information you provide via contact forms, bookings or enquiries

We may also collect limited technical data such as:

  • IP address

  • Browser type

  • Website usage data (via cookies)

3. How We Use Your Information

We use your data to:

  • Respond to enquiries

  • Manage bookings and appointments

  • Provide treatments and services

  • Send appointment confirmations or updates

  • Improve our website and services

  • Comply with legal or regulatory obligations

We do not sell or share your data for marketing purposes.

4. Lawful Basis for Processing

We process your data under the following lawful bases:

  • Consent – when you contact us or opt in

  • Contract – to provide booked services

  • Legal obligation – where required for health/safety or record keeping

  • Legitimate interests – to improve our services and client experience

5. How We Store Your Data

Your data is stored securely and only accessible to authorised individuals.

We take appropriate measures to protect your information from:

  • Unauthorised access

  • Loss or misuse

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy.

6. Sharing Your Information

We may share your data with:

  • Booking or scheduling systems (e.g. Wix, Fresha or similar platforms)

  • Payment providers

  • Legal or regulatory authorities (if required)

All third parties are required to respect your data and keep it secure.

7. Cookies

Our website may use cookies to:

  • Improve user experience

  • Analyse website performance

  • Support website functionality

You can control or disable cookies through your browser settings.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise these rights, please contact us at:
info@hausofflawless.co.uk

9. Data Security

We take data protection seriously and implement appropriate technical and organisational measures to safeguard your information.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Haus of Flawless
📍 4 Humbleton Drive, Mackworth, Derby, DE22 4AT
📧 info@hausofflawless.co.uk

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